General Information


Use the Quick Reference links on the right to access general information about traveling with Royal Tours and Travel, LLC. Please be sure to check the trip descriptions as well since they may contain special arrangements that pertain to it.

Booking and Seating

Call our office to sign up for the trip(s) of your choice. No seat will be confirmed without a deposit which should be made within tens days after booking unless otherwise stated. If you are interested in a trip, let us know right away so that we will have some idea as to whether there is sufficient interest to make this trip a reality. Usually a trip has to be canceled six weeks prior to departure to avoid penalties from hotels, shows, etc. Knowing your interest early helps make that decision.

You may also use the seating chart for the bus (shown below) to place your seating request at the time that you book your trip. If you have difficulty with stairs, please notify us at this time.

Driver's SideDoor Side
4 & 3 (Reserved)2 & 1 (Reserved)
8 & 76 & 5
12 & 1110 & 9
16 & 1514 & 13
20 & 1918 & 17
24 & 2322 & 21
28 & 2726 & 25
32 & 3130 & 29
36 & 3534 & 33
40 & 3938 & 37
44 & 4342 & 41
48 & 4746 & 45
52 & 5150 & 49

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Cancellation Policy

For trips that are three or more days in length – After making a deposit for a motor coach trip that is three or more days in length, you may cancel without penalty and receive a full refund of the deposit prior to making the final payment (typically six weeks prior to departure). After final payment has been made, cancellations are handled by filing a cancellation insurance claim under the trip insurance that is automatically included in the price of these trips.* A brochure giving details about this policy is included in the letter that is sent to all travelers one month prior to departure. We will gladly furnish you with a copy of the policy at any time upon request.

* If you do not wish to have cancellation insurance, let us know and we will deduct the insurance premium from the cost of the trip.

For trips that are one or two days in length – After making a deposit for a motor coach trip that is one or two days in length, you may cancel without penalty and receive a full refund of all money paid prior to the final day to book the trip (typically six weeks prior to departure and always listed in the brochure or on the website). Since these trips do not include trip insurance in the price, cancellation is handled differently. If you must cancel after the final booking date, we will try to resell your space. If your space can be sold, you will receive a full refund of the price paid. If we cannot sell your space, we will nevertheless refund all money paid with the exception of non-recoverable expenses incurred by Royal Tours & Travel, LLC.

Cruises and trips involving special ticket purchases (Broadway shows, Kentucky Derby, etc.) have final payment/cancellation dates that are different from motor coach trips and are unique to each trip. Specific payment/cancellation information for these types of trips will be reflected in the write-ups on the website as well as in the brochure. Again, trip insurance is automatically included in the price of the trip if it is three or more days in length so cancellations are handled by filing a trip cancellation insurance claim.

Collette trips can be covered by Collette’s travel insurance. The cost of these trips normally includes this insurance and we highly recommend it. It is often possible to receive a full refund (minus the cost of the insurance) up until the day prior to departure without giving documentation for the cancellation. Complete details and conditions are provided in the Collette brochures for each trip.

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Coach Information

Unless otherwise specified, all trips originate in Franklin, Virginia. Depending upon the route, certain stops can be made for additional pick-ups provided they are on the designated route.

Most of the time our motor coaches are equipped with WiFi and have tables in the back when space permits. Refrigerators or coolers are also on-board. Bottled water is provided aboard the motor coach each day. The group welcomes your goodies for snacks along the way!

Frequent stops will be made to allow people to make extended calls on their cell phones, to give people a chance to use the restroom, and to stretch their legs.

There will be no mandatory rotation of seats. If you prefer a particular seat, you may choose according to the order in which you make your deposit using the chart in the Booking section. The earlier the deposit, the better your choice of seats.

On overnight trips, no one can reserve the front seats on either side of the motor coach. The first seat on the driver side is for the Tour Director. The first seat on the door side is for those who wish to move there for short periods of time during the trip.

On one day trips you may reserve any seat on the motor coach except the one behind the driver which is for the Tour Director.

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Final Payments

Final payments for overnight trips are typically due six weeks prior to departure. Final payments for cruises are typically due sixty to ninety days prior to sailing. Final payments for one-day trips are due within ten days of booking. In all cases, the dates for final payment will be listed in the brochure and on the website.

Receipts are not normally sent out for payment since bank and credit card statements reflect acknowledgement of payment.

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Gratuities

Gratuities to our driver for one-day trips are included in the price of the trip. If you wish to give a personal tip, please feel free to do that on an individual basis. Gratuities for our driver on overnight trips are not included in the price of the tour. Such expressions of appreciation should be extended to the driver on a personal, voluntary basis. The gratuity – along with a note of thanks in an envelope – has been a tradition with Royal Tours for years and one that people seem to enjoy. We are certainly indebted to our drivers for providing us with safe travels, assisting us on and off the coach and handling all of our luggage.

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Insurance

In general, all passengers are insured against injury while on the motor coach. Moving about on the motor coach while it is in motion is done at your own risk.

Royal Tours & Travel, LLC. is not responsible for lost, stolen or damaged articles or luggage. We will do everything within our power to make sure that your luggage is accounted for each day that it is in our care.

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Meals

The cost for all trips includes breakfast and one other meal each day with the exception of the day we depart on our trip (dinner only is provided) and the day we return home (breakfast only is provided). See also What’s Included for more information about meals provided on particular trips.

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Methods of Payment

Our preferred methods of payment are checks and cash, but we also accept all major credit cards. Please contact us by phone (not email) with your card information if you wish to pay with a credit card.

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Passports

Do you need a passport?

Is your passport about to expire?

You can learn nearly all you need to know at this website. We’ll also be glad to help if you call or email us with your question.

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Responsibility

Royal Tours & Travel, LLC acts solely in the capacity of an agent on behalf of its tour patrons in arranging for lodging, sight-seeing, and any other service as described in the itinerary. Because Royal Tours & Travel, LLC does not maintain any control over the personnel, equipment, or operations of persons or entities supplying these services, Royal Tours & Travel, LCC assumes no responsibility for, and cannot be held liable for any loss, delay, injury or accident due to any act or default on the part of any company or persons engaging in providing any of these services.

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Travel Health Alerts

Are you traveling to an unfamiliar part of the world? It’s always a good idea to check with the Centers for Disease Control to determine if there are any special concerns that should be addressed. We have a big, wonderful world, but it’s better to be prepared than surprised by what we’ll face.

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What’s Included In Your Tour

Unless stated otherwise, prices include transportation, overnight accommodations, all meals indicated by (B), (L), and (D) each day, sightseeing and admissions as outlined in the itinerary, local guide service and their gratuities, tax and tip for all included meals, and baggage handling in the hotels. All trips include the services of Tour Director, Donna Adams (or a substitute should that be necessary). Tour Directors are available at all times of the day or night while on the tour. Do not hesitate to solicit our help. SERVICE TO YOU IS OUR BUSINESS AND PLEASURE!

For multi-day trips, travelers will receive a letter approximately one month prior to departure stating the departure time, alternate pick-up locations, hotels with phone numbers, travel and clothing suggestions, cancellation insurance information and baggage tags. For day trips, travelers will receive a phone call or email reminder one to two weeks prior to departure regarding the departure/return time and pick-up locations.

We reserve the right to change the itinerary or hotels if necessary provided we feel such change will enhance the trip or when some unforeseen circumstance necessitates such action.

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