General Information


Use the Quick Reference links on the right to access general information about traveling with Royal Tours and Travel, LLC. Please be sure to check the trip descriptions as well since they may contain special arrangements that pertain to it.

Booking and Seating

Call our office or send us an email or note to sign up for the trip(s) of your choice. Signing up early allows us to decide whether there is sufficient interest to make a trip a reality. Usually a trip has to be canceled six weeks prior to departure to avoid penalties from hotels, shows, etc. Knowing your interest early helps make that decision.

You may also request a seating preference when you book the trip. Use the seating chart for the bus (shown below) to make your seating request. If you have mobility issues or food allergies, please notify us at that time.

Driver's SideDoor Side
4 & 3 (Reserved)2 & 1 (Reserved)
8 & 76 & 5
12 & 1110 & 9
16 & 1514 & 13
20 & 1918 & 17
24 & 2322 & 21
28 & 2726 & 25
32 & 3130 & 29
36 & 3534 & 33
40 & 3938 & 37
44 & 4342 & 41
48 & 4746 & 45
52 & 5150 & 49

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Cancellation Policy

If you need to cancel your reservation for a motor coach trip, please call or email the office as soon as possible. If you must cancel a trip after the final payment has been made – and you have purchased travel protection insurance – it will be handled first by filing a cancellation claim under that insurance. Details concerning travel protection insurance can be found on our Travel Insurance page. If you did not purchase travel protection insurance for the trip, we will try to resell your space. If your space can be sold, you will receive a full refund of the price paid. If we cannot sell your space, we will nevertheless refund any funds we can recover by cancelling scheduled arrangements (hotels, restaurants, venues, etc.).

Cruises, Individual Group Travel, and trips involving special ticket purchases – Trips that are arranged through travel partners (cruises or Individual Group Travel, for example) are usually subject to their own cancellation policies and deadlines. They may also include travel protection insurance as part of the trip price. Those policies, deadlines and insurance policies will govern any cancellation that may occur. We can provide details about the specific provisions for each trip and will normally post them in the brochure and on the website. Trips involving theater tickets or special events and attractions may also have final payment/cancellation dates and provisions that are different from motor coach trips and are unique to each trip. Specific payment/cancellation information for these types of trips will be reflected in the write-ups on the website as well as in the brochure. Please contact us if you have questions.

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Coach Information

Unless otherwise specified, all trips originate in Franklin, Virginia. Depending upon the route, certain stops can be made for additional pick-ups provided they are on the designated route.

Most of the time our motor coaches are equipped with WiFi and have tables in the back when space permits. Refrigerators or coolers are also on-board. Bottled water is provided aboard the motor coach each day. The group welcomes your goodies for snacks along the way!

Frequent stops will be made to allow people to make extended calls on their cell phones, to give people a chance to use the restroom, and to stretch their legs.

There will be no mandatory rotation of seats. If you prefer a particular seat, you may choose according to the order in which you make your deposit using the chart in the Booking section. The earlier the deposit, the better your choice of seats.

On overnight trips, no one can reserve the front seats on either side of the motor coach. The first seat on the driver side is for the Tour Director. The first seat on the door side is for those who wish to move there for short periods of time during the trip.

On one day trips you may reserve any seat on the motor coach except the one behind the driver which is for the Tour Director.

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Final Payments

Final payments for overnight trips are typically due six weeks prior to departure. Final payments for cruises are typically due sixty to ninety days prior to sailing. Final payments for one-day trips are due within ten days of booking. In all cases, the dates for final payment will be listed in the brochure and on the website.

Receipts are not normally sent out for payment since bank and credit card statements reflect acknowledgement of payment.

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Gratuities

Gratuities to our driver for one-day trips are included in the price of the trip. If you wish to give a personal tip, please feel free to do that on an individual basis. Gratuities for our driver on overnight trips are not included in the price of the tour. Such expressions of appreciation should be extended to the driver on a personal, voluntary basis. The gratuity – along with a note of thanks in an envelope – has been a tradition with Royal Tours for years and one that people seem to enjoy. We are certainly indebted to our drivers for providing us with safe travels, assisting us on and off the coach and handling all of our luggage.

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Insurance

In general, all passengers are insured against injury while on the motor coach. Moving about on the motor coach while it is in motion is done at your own risk.

Royal Tours & Travel, LLC. is not responsible for lost, stolen or damaged articles or luggage. We will do everything within our power to make sure that your luggage is accounted for each day that it is in our care.

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Meals

The cost for all trips includes breakfast and one other meal each day with the exception of the day we depart on our trip (dinner only is provided) and the day we return home (breakfast only is provided). See also What’s Included for more information about meals provided on particular trips.

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Methods of Payment

Our preferred methods of payment are checks and cash, but we also accept all major credit cards. Please contact us by phone (not email) with your card information if you wish to pay with a credit card.

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Passports

Do you need a passport?

Is your passport about to expire?

You can learn nearly all you need to know at this website. We’ll also be glad to help if you call or email us with your question.

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Real ID

Beginning October 1, 2021, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license, state-issued enhanced driver’s license, or another acceptable form of ID to fly within the United States.

Check for the star. REAL ID-compliant cards are marked with a star at the top of the card. If you’re not sure, contact your state driver’s license agency on how to obtain a REAL ID compliant card.

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Responsibility

Royal Tours & Travel, LLC acts solely in the capacity of an agent on behalf of its tour patrons in arranging for lodging, sight-seeing, and any other service as described in the itinerary. Because Royal Tours & Travel, LLC does not maintain any control over the personnel, equipment, or operations of persons or entities supplying these services, Royal Tours & Travel, LCC assumes no responsibility for, and cannot be held liable for any loss, delay, injury or accident due to any act or default on the part of any company or persons engaging in providing any of these services.

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Travel Health Alerts

Are you traveling to an unfamiliar part of the world? It’s always a good idea to check with the Centers for Disease Control to determine if there are any special concerns that should be addressed. We have a big, wonderful world, but it’s better to be prepared than surprised by what we’ll face.

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What’s Included In Your Tour

Unless stated otherwise, prices include transportation, overnight accommodations, all meals indicated by (B), (L), and (D) each day, sightseeing and admissions as outlined in the itinerary, local guide service and their gratuities, tax and tip for all included meals, and baggage handling in the hotels. All trips include the services of a Tour Director who is available at all times of the day or night while on the tour. Do not hesitate to solicit our help. SERVICE TO YOU IS OUR BUSINESS AND PLEASURE!

For multi-day trips, travelers will receive a letter approximately one month prior to departure stating the departure time, alternate pick-up locations, hotels with phone numbers, travel and clothing suggestions, cancellation insurance information and baggage tags. For day trips, travelers will receive a phone call or email reminder one to two weeks prior to departure regarding the departure/return time and pick-up locations.

We reserve the right to change the itinerary or hotels if necessary provided we feel such change will enhance the trip or when some unforeseen circumstance necessitates such action.

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